AU-600 Personal VoIP Gateway
User Guide
The AU-600 Personal VoIP Gateway is an exciting new device that let’s you make and receive Skype™ calls using your standard telephone handset.
After you follow the simple installation you will be able to do the following:
Please view the readme.txt that is installed with the AU-600 driver. It lists any known issues that may exist.
Package Contents
The AU-600 Personal VoIP Gateway package includes the following (note that your particular hardware and cables may look slightly different than shown below).
1. AU-600 Personal VoIP Gateway |
2. USB Cable |
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3. Telephone Cable |
4. CD-ROM |
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5. User’s Manual |
6. Quick Start Guide |
Requirements
In order to install the AU-600 adapter you will need the following:
Windows 2000 or XP
Available USB port (1.0, 1.1 or 2.0)
Skype™ version 1.1 or higher ( www.skype.com ) must be installed
128MB RAM
10MB available hard disk space
CD-ROM drive to install AU-600 software from the supplied CD-ROM
Note that the AU-600 Adapter must be connected directly to the PC USB port or to an AC Powered USB hub. It CANNOT be installed on a bus powered USB hub.
AU-600 Installation
DO NOT CONNECT THE AU-600 ADAPTER TO YOUR COMPUTER UNTIL INSTRUCTED TO DO SO BY THE AU-600 INSTALLATION WIZARD
The following instructions will guide you to through the process of installing the AU-600 Personal VoIP Gateway.
The installation procedure is to:
The detailed instructions follow:
STEP 1: If Skype™ is not already installed on your computer, visit http://www.skype.com and follow the instructions there to install Skype™. Verify that Skype™ is working before installing the AU-600 adapter.
STEP 2: Insert the supplied CD-ROM into your PC CD-ROM drive. The installation should start automatically. If not, open the installation folder on the CD-ROM and double click on the setup.exe program as shown below.
You will see the following progress bar below indicating that the installation is proceeding.
Wait until you see the following popup and press the OK button.
Connect the USB cable to the AU-600 adapter USB port as shown below:
The other end of the USB cable must be connected to a USB port on your computer as shown below,
or to an AC Powered USB hub.
The AU-600 Adapter MUST not be connected to a bus powered USB hub.
You will see the following Windows New Hardware Found Wizard .
Select Install the software automatically (Recommended) and press the Next button.
The installation will continue and you will see the following screen.
When you see the following screen, press the Continue Anyway button.
When you see the following screen, press the Finish button.
Then you will see the following Windows New Hardware Found Wizard screen.
Select Install the software automatically (Recommended) and press the Next button.
The installation will continue and you will see the following screen.
When you see the following screen, press the Continue Anyway button.
When you will see the following screen, select the option, “ allow this program to use Skype” and press the OK button.
When you see the following screen, press the Finish button.
STEP 3: When the installation completes you should see the following message appear near your system tray and a new telephone icon (circled in red below) in your system tray as shown below.
The telephone icon indicates that the AU-600 software is installed and running and that you can start making calls via Skype™ and the AU-600 adapter.
You will see a new program group named AU-600, accessed from the Start button -> All Programs as shown below.
STEP 4: Connect a standard telephone handset to the AU-600 phone jack using a telephone cable as shown below
STEP 5: Connect a telephone cable between the AU-600 line jack and a wall jack as shown below.
You final configuration should resemble the following.
Enabling AU-600
In order to use AU-600 and it’s features, (1) the AU-600 adapter must be plugged into the PC, (2) a telephone handset must be plugged into the AU-600 adapter, (3) the AU-600 adapter must be connected to the telephone wall jack and (4) the AU-600 agent must be running (see green telephone in the Windows System Tray).
If the AU-600 Agent is not running (i.e. no green telephone in the system tray), make sure the AU-600 adapter is connected to the PC and start the AU-600 Agent as shown below (Start -> All Programs -> AU-600 -> SkypeAgent):
You will see the following screen, select the option, “ allow this program to use Skype” and press the OK button.
You should now see the AU-600 agent in the Windows System Tray as shown below.
You are now ready to use the AU-600 Personal VoIP Gateway.
AU-600 States
When the AU-600 adapter is installed and the software is installed properly, then you will see a green phone in the system tray as shown below.
If the AU-600 agent is running and the AU-600 adapter is removed, then the telephone will be red as shown below.
When the AU-600 agent is not running, there is no phone in the system tray.
Testing AU-600
Skype provides a useful feature to test your connection. It is called Echo123. If you send “callme” in a chat with echo123, the echo123 service will call you and let you leave a message which will be played back to you. This will help you verify that the AU-600 adapter, AU-600 driver and the telephone are all connected and installed properly.
Add Echo123 to your Skype contact list from the Skype Tools menu -> Add to Contact List entry as shown below:
When Echo123 is added, click on the chat button as shown below.
You will see the following chat screen and you should enter “call me” and press the Enter key on your keyboard.
You should see the following screen, and the telephone connected to the AU-600 adapter should ring. Pick up the handset and follow the instructions. The Echo Test Service will ask you to leave a message which will be played back immediately. This will help you verify that the AU-600 adapter, AU-600 driver and the telephone handset are all connected and installed properly.
When the test concludes you can press OK on the following screen.
and then press Finish on the following screen.
Making and Receiving Calls
You can continue to use the telephone handset connected to the AU-600 adapter to make and receive standard telephone calls as you used without any change. To make a standard phone call, just pick up the handset and dial as you normally would. To answer (receive) a standard phone call just pick up the handset when the phone rings.
When you receive an incoming Skype™ call, the handset connected to the AU-600 adapter will ring. If you handset supports Caller ID, then the Skype username will be displayed on the handset’s screen where the standard caller ID information is displayed. To answer the call, just pick up the handset and speak as you normally would. To end the call, simply hang up the handset as you normally would.
If you have SkypeOut™, you can use the AU-600 connected handset to make SkypeOut™ calls by picking up the handset, pressing ##, to indicate to the AU-600 adapter that this is not a standard call but a Skype call, dialing as per the SkypeOut™ recommended dialing sequence, 00 + country code + telephone number (e.g. 001 617 555 1212) and pressing the asterisk (*) key.
In order to make a call to a Skype™ contact, you will need to use the Skype™ program to assign a speed dial (as described in the next section) to each person you would like to call from the AU-600 connected handset. Then simply pick up the handset, press ##, to indicate to the AU-600 adapter that this is not a standard call but a Skype call, you will hear a new dial-tone, press the speed dial number (e.g. 22) and then press the asterisk (*) key.
Setting Up Skype Speed Dial
This section describes how to setup speed dials in Skype™. This is required in order to use a AU-600 connected handset to dial to a Skype™ contact. It is not required for making SkypeOut™ calls using a AU-600 connected handset.
Step 1: Right click on the desired contact as shown below and select Assign Speed-Dial :
Step 2: Enter the desired speed dial number (e.g. 22) as shown b
elow and press the OK button.
Step 3: You will now see an indication that the Skype™ contact has a speed dial associated with them as shown below.
Switching Between VoIP and Regular Calls
While on a regular phone call you may receive a Skype™ call or while on a Skype™ call you may receive a regular call. The AU-600 adapter will indicate an incoming call with an audible tone and you can switch between the two and back and forth by pressing #1.
Forwarding Calls
The AU-600 adapter can be configured to forward incoming Skype™ calls to another telephone number, such as your mobile phone. It can also forward incoming telephone calls to a Skype™ or SkypeOut™ call. Right click on the Skype Agent (green telephone in the Windows System Tray) and select configure as shown below.
You will see the AU-600 configuration screen as shown below.
Press the Call Forwarding tab to see the Call Forwarding parameters as shown below.
In order to forward incoming Skype™ calls to a telephone number such as your mobile phone, change the VOIP to Phone Line settings.
First select the number of rings before the forwarding takes place as shown below.
Then select the telephone that should be dialed on the telephone line and press the Apply and/or Exit button as shown below.
Changing the Default Settings
You can change the default settings for sending a call, activating a Skype™ call, switching between a Skype™ call and a regular call (call waiting) and conference calling, by running the AU-600 configuration.
Right click on the AU-600 agent and select Configure as shown below.
You will see the configuration tab as shown below.
The Initiate Voip Call – press these keys to get a VoIP dial-tone. You can now dial a SkypeOut™ call or a Skype™ speed dial call from your telephone handset.
The Send Ke y – press this key following the phone number (or speed dial number) when making a VoIP call.
The Call Waiting Sequence – press these keys during a call to switch between a VoIP and regular call. For example to switch from a regular telephone call to an incoming Skype™ call or to switch from a Skype™ call to an incoming regular phone call.
The Popup Skype Window – enable this feature if you want AU-600 to maximize the Skype™ window when making a call with AU-600.
Disabling AU-600
In order to disable AU-600, right click on the AU-600 agent in the system tray and select Exit as shown below.
You can now disconnect the AU-600 adapter from the PC.
Uninstall
In order to uninstall the AU-600 adapter, click on the uninstall utility in the AU-600 program group accessed from the Start button -> All Programs -> AU-600.
You will see the uninstall indicator as follows.
When the uninstall indicator disappears, the un-installation is complete.
Troubleshooting
The first step in troubleshooting is to read the readme.txt that appears in the AU-600 program group. It contains a list of known issues for the current AU-600 driver version.
To find out the driver version, right click on the AU-600Agent (green telephone in the system tray) and select About.
You will see the AU-600Agent About screen below.
Wrong Device Installed
If you insert the AU-600 adapter on a Windows XP SP2 PC “prior” to installing the software, the adapter will be incorrectly installed as a Smart Link USB Modem.
Simply proceed to install the AU-600 software and it will resolve the issue and install the adapter properly.
AU-600 does not appear to be responding to incoming calls
There are several reasons why AU-600 may not function.
Cannot hear dial-tone when I pick up the handset connected to the AU-600 adapter
Check to make sure that the handset is connected to the correct jack on the AU-600 adapter
Cannot hear the Skype™ call in telephone handset
Check to make sure that Skype is configured to use the Smart Link Audio device as it’s Audio In and Audio Out Sound Device.
This is done as following:
Select Options from the Skype™ Tools Menu as shown below.
and then select Sound Devices as shown below.
Check the Audio In and Audio Out list boxes and make sure Smart Link Virtual Audio device is selected.