Contents

• AU-600 Installation
• Enabling AU-600
• Testing Skype with gateway/adapter
• Making and Receiving Calls
  
• Setting Up Skype Speed Dial
  
• Switching Between VoIP and Regular Calls
• Conference Calling between VoIP and Regular Calls
  
• Forwarding Calls
  
• Toll Bypass
• Managing Skype Voicemail from Keypad
• Recording Skype Calls
• Changing the Default VoIP Call Settings
  
• Uninstall AU-600 Driver
  
• Installing a New Version
  
• Troubleshooting

AU-600 Installation

DO NOT CONNECT THE ADAPTER TO YOUR COMPUTER UNTIL INSTRUCTED TO DO SO BY THE AU-600 INSTALLATION WIZARD

 

The installation procedure is to:

• Install Skype (step 1 below)
  
• Start the AU-600 SW installation (step 2 below)
  
• Plug in the AU-600 adapter WHEN INSTRUCTED TO DO SO (step 2 below)
  
• Verify the installation is OK (step 3 below)
  
• Connect a telephone handset to the AU-600 adapter (step 4 below)
  
• Connect the AU-600 adapter to the wall jack (step 5 below). Note that this is
• optional and only required for the forwarding and conferencing features.
  
• Use your AU-600 adapter to make and receive Skype calls

STEP 1: If Skype is not already installed on your computer, visit skype.com and follow the instructions there to install Skype. Verify that Skype is working before installing the AU-600 adapter.

STEP 2: Download latest software driver for AU-600 (recommended). This driver (version 1.30.06SL01) was released 11/7/06 and is more recent than the version on the included CD-Rom.

 

Or insert the supplied CD-ROM into your PC CD-ROM drive. The installation should start automatically. If not, open the installation folder on the CD-ROM and double click on the setup.exe program as shown below.

 

 

You will see the following popup. Press Yes to proceed or No to cancel.

 

 

You will see the End User License Agreement. Click the “I have read …” checkbox and press the I Agree button as shown below.

 

 

Wait until you see the following popup and press the OK button.

 

 

Connect the USB cable to the AU-600 adapter USB port as shown below:

 

 

The other end of the USB cable must be connected to a USB port on your computer as shown below, or to an AC Powered USB hub. (The AU-600 Adapter must not be connected to an unpowered USB hub.)

 

 

You will see the following Windows New Hardware Found Wizard.

 

 

When you see the following screen, click Finish.

 

 

Then you will see the following Windows New Hardware Found Wizard screen.

 

 

Select Install the software automatically (Recommended) and press the Next button. When you see the following screen, press the Continue Anyway button.

 

 

When you will see the following screen, select the option, “allow this program to use Skype” and press the OK button.

 

 

When you see the following screen, press the Finish button.

 

 

STEP 3: When the installation completes you should see the following message appear near your system tray and a new telephone icon in your system tray as shown below.

 

The telephone icon indicates that the AU-600 software is installed and running and that you can start making calls via Skype and the AU-600 adapter.

 

 

You will see a new program group named AU-600, accessed from the Start button -> All Programs as shown below.

 

 

STEP 4: Connect a standard telephone handset to the AU-600 phone jack using a telephone cable as shown below

 

 

STEP 5: Connect a telephone cable between the AU-600 line jack and a wall jack as shown below. Note that this is only required for making regular phone calls or for forwarding Skype calls to your mobile (or other off-site) phone or for toll bypass applications.

 

 

You final configuration should resemble the following:

 

 

Enabling AU-600

In order to use AU-600 and it’s features, (1) the AU-600 adapter must be plugged into the PC, (2) a telephone handset must be plugged into the AU-600 adapter, (3) the AU-600 adapter must be connected to the telephone wall jack1 and (4) the AU-600 agent must be running (see green telephone in the Windows System Tray).

(note this is only required for making regular phone calls or for forwarding Skype calls to your mobile (or other off-site) phone or for toll bypass applications)

 

If the AU-600 Agent is not running (i.e. no green telephone in the system tray), make sure the AU-600 adapter is connected to the PC and start the AU-600 Agent as shown below (Start -> All Programs -> AU-600 -> AU-600 Agent):

 

 

You may see the following screen, select the option, “allow this program to use Skype” and press the OK button.

 

 

You should now see the AU-600 agent in the Windows System Tray as shown below.

 

 

You are now ready to use the AU-600Personal VoIP Gateway.

AU-600 States

When the AU-600 adapter is installed and the software is installed properly, then you will see a green phone in the system tray as shown below.

 

 

If the AU-600 agent is running and the AU-600 adapter is removed or Skype is not running, then the telephone will be red as shown below.

 

 

During an incoming or outgoing Skype call, the telephone handset will jiggle as shown below, indicating an VoIP call is being initiated.

 

AU-600 Adaptor LED's

The AU-600 adapter has 3 LED's as illustrated below.

 

• When the AU-600 adapter is installed and the software is installed properly, then the power LED will be lit red indicating the AU-600 adaptor is receiving power.
  
• The PSTN LED indicates a PSTN call
  
• The VoIP LED indicates a VoIP call

Testing AU-600

Skype provides a useful feature to test your connection. It is called Echo123. If you send “callme” in a chat with echo123, the echo123 service will call you and let you leave a message which will be played back to you. This will help you verify that the AU-600 adapter, AU-600 driver and the telephone are all connected and installed properly.

 

Add Echo123 to your Skype contact list from the Skype Tools menu -> Add to Contact List entry as shown below:

 

               

 

When Echo123 is added, click on the chat button as shown below.

 

 

You will see the following chat screen and you should enter “callme” and press the Enter key on your keyboard.

 

 

Within 10-20 seconds, you should see the following screen, and the telephone connected to the AU-600 adapter should ring. Pick up the handset and follow the instructions. The Echo Test Service will ask you to leave a message which will be played back immediately. This will help you verify that the AU-600 adapter, AU-600 driver and the telephone handset are all connected and installed properly.

 

Making and Receiving Calls

You can continue to use the telephone handset connected to the AU-600 adapter to make and receive standard telephone calls as you used without any change. To make a standard phone call, just pick up the handset and dial as you normally would. To answer (receive) a standard phone call just pick up the handset when the phone rings.

 

When you receive an incoming Skype call, the handset connected to the AU-600 adapter will ring. If you handset supports Alphanumeric Caller ID, then the Skype username will be displayed on the handset’s screen where the standard caller ID information is displayed. To answer the call, just pick up the handset and speak as you normally would. To end the call, simply hang up the handset as you normally would.

 

If you have SkypeOut™, you can use the AU-600 connected handset to make SkypeOut™ calls by picking up the handset, pressing ##, to indicate to the AU-600 adapter that this is not a standard call but a Skype call, dialing as per the SkypeOut™ recommended dialing sequence, 00 + country code + telephone number (e.g. 001 617 555 1212) and pressing the asterisk (*) key.

 

In order to make a call to a Skype contact, you will need to use the Skype program to assign a speed dial (as described in the next section) to each person you would like to call from the AU-600 connected handset. Then simply pick up the handset, press ##, to indicate to the AU-600 adapter that this is not a standard call but a Skype call, you will hear a new dial-tone, press the speed dial number (e.g. 22) and then press the asterisk (*) key.

 

Hang up a call

You can hand up the call by hang up your normal phone connected to the AU-600. If you use forward function, you have to press ## in your mobile phone to hang up the call, other wise, the call from mobile phone to AU-600 will hang up. But AU-600 won’t hang up the skype call until 2~3 minutes.

 

Note: remember to hang up your call by pressing ## in your mobile phone

 

Setting Skype Speed Dial

This section describes how to setup speed dials in Skype. This is required in order to use a AU-600 connected handset to dial to a Skype contact. It is not required for making SkypeOut™ calls using a AU-600 connected handset.

 

Step 1: Right click on the desired contact as shown below and select Assign Speed-Dial:

 

 

Step 2: Enter the desired speed dial number (e.g. 22) as shown below and press the OK button.

 

 

Step 3: You will now see an indication that the Skype contact has a speed dial associated with them as shown below.

 

Switching Between VoIP and Regular Calls

While on a regular phone call you may receive a Skype call or while on a Skype call you may receive a regular call. The AU-600 adapter will indicate an incoming call with an audible tone and you can switch between the two and back and forth by pressing #1.

 

While on a regular phone call, if you receive a Skype call, you can see the Skype username on your telephone (if it has alphanumeric CLID display).

3 way Conference Call Between VoIP and Regular Calls

While on a regular phone call you may receive a Skype call or while on a Skype call you may receive or make a regular call. The AU-600 adapter will indicate an incoming call with an audible tone and you can conference in the additional caller by pressing #2.

 

For example: During your skype call and there comes an audible tone indicate that you have incoming PSTN call, so you can press #1 to switch to the PSTN to talk and then press #2 to make 3-way conference call

Forwarding Calls

The AU-600 adapter can be configured to forward incoming Skype calls to another telephone number, such as your mobile phone. It can also forward incoming telephone calls to a Skype or SkypeOut™ call. Right click on the Skype Agent (green telephone in the Windows System Tray) and select configure as shown below.

 

 

You will see the AU-600 configuration screen as shown below.

 

 

Press the Call Forwarding tab to see the Call Forwarding parameters as shown below.

 

 

In order to forward incoming Skype calls to a telephone number such as your mobile phone, change the VOIP to Phone Line settings as follows:

• Check the Enable Call Forward checkbox as shown below
  
• Select the number of rings before the forwarding takes place as shown below.
  
• Then select the telephone that should be dialed on the telephone line and press the Apply and/or Quit button as shown below. Enter the telephone exactly as you would dial it if you were to pick up a telephone directly connected to the phone line.

 

 

In order to forward incoming regular calls to a VoIP call, such as through SkypeOut™ or to a Skype account, enter speed dial number (e.g. 77) associated with the Skype User without the * key (as shown above).or enter the SkypeOut™ number (e.g. 0016175551212).

• Check the Enable Call Forward checkbox as shown below
  
• Select the number of rings before the forwarding takes place as shown below.
  
• Then select the skype speed dial number or SkypeOut number that should be dialed and press the Apply and/or Quit button as shown below.

 

Toll Bypass

Toll bypass is similar to forwarding, except the incoming caller hears a beep, enters a password and then dials out an arbitrary number instead of fixed forwarding as described in the previous section.

 

There are two common scenarios for this. You can call in from your mobile phone to the computer that the AU-600 adaptor is connected to and make a low cost SkypeOut international call. This is useful if you are in the same geographical location as AU-600 and want to make international calls.

 

The second common scenario is you Skype to the computer that the AU-600 adaptor is connected to and make a low cost local call over the PSTN line. This is useful if you are traveling abroad and want to make a low cost local call (in the geographical location that the AU-600 adaptor is in).

Forward PSTN call to Skype

 

In order to enable toll bypass of incoming PSTN calls, change the Phone Line to VOIP settings as follows:

• Check the Enable Toll Bypass checkbox as shown below
  
• Select the number of rings before the forwarding takes place as shown below.
  
• Set your password and press apply as shown below

 

When you call your telephone line from mobile, and no one answer the call after preset ring times. You will hear beeps. Then enter the pin code end with the * button and then enter the Skype speed dial (e.g. 77) or the SkypeOut telephone number (e.g. 00 + country code + telephone number) end with the * button.

 

For example: you want to forward your call to your skype friend (you set his speed dial number to 77). Then you can call your telephone line from your mobile and you will hear du-du after the preset ring times, and then dial 1234*77* to finish the forward.

 

Forward Skype call to PSTN

 

In order perform toll bypass on an incoming Skype call, enable Toll Bypass in the VoIP to Phone Line section. When you Skype into the AU-600 adaptor, you will hear 'beep-beep'. Enter the pin code followed by the * button and then enter the telephone number you want to dial on the PSTN line followed by the * key.

• Check the Enable Toll Bypass checkbox as shown below
  
• Select the number of rings before the forwarding takes place as shown below.
  
• Set your password and press apply as shown below

 

When you call AU-600 from skype, and no one answer the call. After preset ring times, you will hear beeps. Then enter the pin code end with the * button and then enter a PSTN number end with the * button.

 

For example: your skype your AU-600 from other country. You want to forward your call to a local PSTN number 83018049. you can dial 1234*83018049* in the skype dial keypad after the preset ring times.

Manage Voice mail

You can manage Voice mail using your regular phone through AU-600

 

Indication For Waiting Messages

• When there is a waiting voice message the VoIP dial tone will be interrupted with 2 beeps every three seconds.
• When no waiting voice message, continuous VoIP dial tone is heard.
• The “message waiting” dial tone should be played only when access to voice mail is allowed, please refer to next section for details.

Access To Voice-Mail Mode

 

Access to voice mail is allowed when the soft phone is in idle (i.e. there are no other calls in progress). The user may have access to voice mail in 2 scenarios:

1. Using The Telephone Attached To AU-600

2. Through Toll Bypass (From PSTN).

• Accessing voice mail mode:
  

1. Pick up the handset
2. Press ‘##’ to get VoIP dial tone.
3. If a waiting voice message exists the dial tone as explained in section 2 is played.
4. The User may press ‘*’ to access voice-mail mode.
5. Once in voice mail mode the first message is played automatically.

Operations In Voice-Mail Mode

 

Once in voice mail mode:

1. By the end of each message a trailing ‘beep' is played.
   
2. By the end of the last messages a trailing ‘Beep-Beep-Beep’ is played.
   
3. During the playing of current message and with 5 sec following the end of message the user may use keys 1, 2, 3, 9.
   

These keys functions as follows:

 

User Action	Key
Repeat current message	1
Delete current message, move to next	2
Keep current message, move to next	3
Delete all messages	9

 

4. If the user didn’t enter any valid sequence within 5 sec after message it ended, the system will behave as if the user pressed ‘ 3’.

 

Exiting Voice-Mail mode

• To exit Voice-Mail mode press ‘##” or just hang up the handset
  
• Pressing ‘# 1’ will also exit voice-mail mode
  
• Currently playing message will be stopped.

Recording Calls

Check your local laws regarding recording phone calls.

 

 

Location: set your record file location here.

 

Inactive: disable auto record.

 

Record next call: record next call (trigger that would be reset after call)

 

Record all calls: Automatic record all calls.

 

User can manual control the record process by:

• ' # 7’ - start recording
  
• ‘# 9’ - stop recording
  

Changing the Default Settings

You can change the default settings for sending a call, activating a Skype call, switching between a Skype call and a regular call (call waiting) and conference calling, by running the AU-600 configuration.

 

Right click on the AU-600 agent and select Configure as shown below.

 

 

You will see the configuration tab as shown below.

 

 

The Initiate Voip Call - press these keys to get a VoIP dial-tone. You can now dial a SkypeOut™ call or a Skype speed dial call from your telephone handset.

 

The Send Key - press this key following the phone number (or speed dial number) when making a VoIP call.

 

The Call Waiting Sequence - press these keys during a call to switch between a VoIP and regular call.

 

For example to switch from a regular telephone call to an incoming Skype call or to switch from a Skype call to an incoming regular phone call.

 

The Conference Key Sequence - while on a Skype call and you receive a regular call or while on a regular call and you receive a Skype call, press these keys conference together the two calls.

 

Press the Restore Defaults button if you want to restore all sequences to their factory shipped settings.

 

Soft phone type: we support QQ besides skype, you can choose the soft phone you want to use.

Disabling AU-600

In order to disable AU-600, right click on the AU-600 agent in the system tray and select Exit as shown below.

 

Uninstall

In order to uninstall the AU-600 adapter, click on the uninstall utility in the AU-600 program group accessed from the Start button -> All Programs -> AU-600.

 

Installing a New Version

When you install a new version of AU-600 software, at the end you will see a slightly different Skype warning message as shown below. Select “Allow this program to use Skype” and press OK as shown below:

 

Troubleshooting

The first step in troubleshooting is to read the readme.txt that appears in the AU-600 program group. It contains a list of known issues for the current AU-600 driver version.

 

To find out the driver version, right click on the AU-600Agent (green telephone in the system tray) and select About.

 

 

You will see the AU-600Agent About screen below.

 

 

Common Fix

 

If AU-600 was working OK and suddenly stops working properly (e.g. stops responding to incoming rings or you cannot get a VoIP dial tone) try the following:

• Quit the AU-600 Agent (right click on the green telephone in the System Tray and select Quit)
  
• Quit the Skype application
  
• Unplug the AU-600 adaptor
  
• Wait 30 seconds
  
• Plug in the AU-600 adaptor
  
• Start Skype
  
• Start the AU-600 Agent

Wrong Device Installed

 

If you insert the AU-600 adapter on a Windows XP SP2 PC “prior” to installing the software, the adapter will be incorrectly installed as aAU-600 USB Modem.

 

Simply proceed to install the AU-600 software and it will resolve the issue and install the adapter properly.

 

AU-600 does not appear to be responding to incoming calls

 

There are several reasons why AU-600 may not function.

• AU-600 may not work properly with some 4 wire (multi line) phones
• Make sure the AU-600 adapter is connected to the PC and AU-600 Agent is running (green phone in the Windows System Tray).
• Make sure the handset is connected to the phone jack on the AU-600 adaptor and not the line jack
• If the Skype application was terminated for any reason while the AU-600 agent was running, you will need to exit the AU-600 agent and then restart it.
• Some telephone handsets require a battery to be installed in order to ring. If your handset supports a battery, make sure there is a battery installed and that the battery is not depleted.

Cannot hear dial-tone when I pick up the handset connected to the AU-600 adapter

 

Check to make sure that the handset is connected to the correct jack on the AU-600 adapter

Cannot hear the Skype call in telephone handset

 

Check to make sure that Skype is configured to use theAU-600 Audio device as it’s Audio In and Audio Out Sound Device.

 

This is done as following:

 

Select Options from the Skype Tools Menu as shown below.

 

 

and then select Sound Devices as shown below.

 

 

Check the Audio In and Audio Out list boxes and make sureAU-600 Virtual Audio device is selected.

 

Call Forwarding is not working properly

• Make sure that a telephone cable is plugged into the AU-600 adaptor line jack and to the wall phone plug
  
• Try to dial the telephone number as you have entered in the AU-600 Call Forwarding dialog box
  
• If you are on a PBX, make sure you have entered enough commas after the 9 (for example) to make sure that AU-600 waits for the dial tone before dialing the telephone number

USB port power surge

 

If your connect AU-600 to USB port with low power supply, your PC will warn the USB port power surge problem. In this case you can try:

 

• USE AC power supply instead of battery power supply in your laptop.
  
• Connect AU-600 to another USB port.
  
• Remove other USB power hardware.
  
• USE USB hub with its auxiliary power supply